FAQ - Email Filtering
» Customer Service    » Begin Playing    » Special Promotions    » Email Filtering    » Financials/Cashier    » Technical Issues    » Security Issues    » Fair Gaming    » Licensing and Legal	Email Filtering As a member, you receive important personal account information straight to your mailbox. Internet service providers now contain powerful Anti-Spam filters to ensure that their customers only get the emails they want to receive. In the process, even some of your legitimate emails may sometimes be blocked. This could result in you not receiving important account information, customer service response, special bonuses and promotional information. Don't let Spam controls spoil your fun! Add Casino Bar to your "Safe List"! To ensure that you don't miss out on any of our updates, simply add our email addresses: service@cscasinobar.com and manager@casinobar.com to your email "Safe List". Just take a few moments to follow the simple instructions below. Setting Up your Email Filtering Options: Click on your email service provider to find easy step by step instructions on how to receive our emails: Outlook * Add our addresses: service@cscasinobar.com and manager@casinobar.com to your address    book. * In the tools menu, click "Address Book". * Under file choose "New Entry" and select "New Contact." This will launch a new window. * In the "Full Name" field enter: CasinoBar, then type our addresses:    service@cscasinobar.com and manager@casinobar.com into the email address box. * Click "Save and Close". Hotmail or MSN * Open your Hotmail mailbox. * Click the "Options" tab, then open: "Junk E-Mail Protection", and click on "Safe List". * Note: If you see one of our emails in your Junk Mail folder, click on 'This is not Junk Mail' to    avoid having email from the same source sent to the Junk Mail folder in the future. Yahoo * Open your Yahoo! mailbox. * Open the latest email you have received from us (found in the "Bulk" folder). * Click "Not Spam" button on the top menu. * Alternatively, you can just send an email to service@cscasinobar.com and    manager@casinobar.com, and that will add us to your "People I Know" list automatically. AOL Please note: we have found that following these configuration steps may work for some of our AOL users, but unfortunately, not for all AOL users. In case your ISP continues to block incoming emails from our casino, we suggest you register a free email account (such as Hotmail, Gmail, etc). * Open your AOL mailbox. * Click the "Options" tab, then open: "Junk E-Mail Protection", and click on "Safe List" - Click    Mail Options. * Click Filters. * Click Add Filter. * In the top row, labeled "From header:" make sure "Contains" is selected in the pull-down    menu. * Then enter our email addresses: service@cscasinobar.com and manager@casinobar.com . * At the bottom, where it says "Move the Message To:" select "Inbox" from the pull-down   menu. * Click the "Add Filter" button again. * If the CasinoBar emails have been filtered to your "Bulk" folder, simply open the message    and click on "This is not Spam" next to the "From" field. Wanadoo * To ensure that your Casino emails are delivered to your Wanadoo mailbox, simply add us to    your Wanadoo contacts list: * Open your Wanadoo mailbox. * Open the email from CasinoBar. * Double -click on the Casino message to open it in a separate window * Click with the right mouse button on the CasinoBar address that you want to store. * Then in the menu: Click on "Add to Address Book". Gmail * To ensure that your Casino emails are delivered to your Gmail inbox, simply add us to your    Gmail contacts list: * Open your Gmail mailbox. * Click on Contacts. * Click Add Contacts. * In the "Name" field enter: CasinoBar. * In the "Email" field enter: service@cscasinobar.com and manager@casinobar.com. * Click "Add Contact". Comcast * To ensure that your Casino emails are delivered to your Comcast inbox, simply add us to    your Comcast web mail favorites list: * Select the "Compose Email" button. * Select the "Edit" link above the "Favorites" box. * Click Add Contacts. * Select the contacts in your address book that you wish to add to your Comcast webmail    favorites list and click "Add." You can add up to five contacts to the list. * Click "Save". SBC Global * Open your SBCGlobal mailbox. * Click "Mail Options". * Click "Filters". * Click "Add Filter". * In the top row, labeled "From header:" make sure "Contains" is selected in the pull-down    menu. * Then enter the CasinoBar email addresses: service@cscasinobar.com and    manager@casinobar.com * At the bottom, where it says "Move the Message To:" select "Inbox" from the pull-down    menu. * Click the "Add Filter" button again. * If the CasinoBar emails have been filtered to your "bulk" folder, simply open the message    and click on "This is not Spam" next to the "From" field. Updating Your Subscription There are a few things you can check to make certain that you receive our emails after you've followed the steps above to maximize email delivery to your mailbox. Confirm that you have subscribed to receive our emails. You can do this by contacting our friendly 24/7 Support team who are ready to assist you with all casino related matters. Our professional support team can also update you on any promotions that you are currently eligible for or any emails you may not have received. Ensure that we have your correct and most recent email address.

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